Thanks for visiting Kiana Llanos Designs. I take a lot of time creating my pieces from start to finish. Each piece is unique little piece of Art. Please read the policies below before making a purchase. If you have a question about one of my policies, please do not hesitate to contact me.

PAYMENT:

Payment is expected at the time of sale. At this time, we only accept Paypal as our method of payment.  If the customer has not paid within 3 business days and have not replied to e-mails, the sale will be canceled.

You can pay with a credit card or Paypal funds (including e-checks). Items will not be shipped until payment is received and verified. 

• We accept PAYPAL (Even if you don't have a Paypal account, you can still pay with your Credit Card through Paypal)
• Credit Card payments can be accepted through PAYPAL's checkout.
• Sorry, no cash, checks or money orders

If payment is made with an "e-check" via PAYPAL, we will wait until the e-check clears (about 3-4 days) before your items are shipped.

REFUNDS/SHIPPING:

Due to the nature of the items we sell and Health and Safety regulations, All sales are final. All of our jewelry is handmade, and the quality of our craftsmanship is exceptional. Items are accurately described, so please read what you are purchasing prior to doing so.. Thanks!

FAQ

ABOUT OUR PRODUCTS

Many of our pieces are made out of an acrylic or plastic material. This is a signature part of our collection. Most of the metals are made of stainless steel, or a base metal material, with a gold or silver finish. We use authentic Swarovski crystals on all of our pieces that apply.

Kiana Llanos Design does custom orders as well!
Please let us know, if you have a special order you would like us to make for you... Weddings, Fashion Show Accessory Requests, and Television Wardrobe requests are all accepted! Just let us know what you would like by submitting a contact form! Message me in full detail about your idea and we will be able to make it for you.

TREND ITEMS

Trend Items are carefully researched high-quality fashion merchandise from overseas. These orders are hand-picked based on design and quality that are necessary for any wardrobe. Here at Kiana Llanos Design we do not only create our own merchandise but we sell you quality items that are hot in other countries - really exclusive! Items from India, Japan, and even Europe! (We even specialize in vintage items! Shh!) Every month there are new items added to the store and frequently we have Feature Friday where items are sold for a fraction of the retail price. Trend items are done on a drop shipping basis if we do not have any in store. Drop Shipping means we contact the distributor of your purchased goods and they deliver the product to you personally instead of sending it to our department. Tracking numbers will also be available per paypal confirmation email and company email. This delivery takes anywhere from 15 to 30 days and we wait with you every step of the way to make sure your delivery arrives in the specified delivery time. If there are any problems in regards to this delivery please contact us so that we can resolve this issue immediately.

Again, Thank you very much for your order! Please contact me via the contact form on the site if you have any questions, comments and concerns... Replies will be handled in the order they are received.

FEEDBACK

Your feedback is very important to us. Please feel free to contact us first to fix any problems BEFORE leaving negative or neutral feedback. Communication is the best way to find a solution.

- KIANA LLANOS